Our 5-Star Guarantee
Words are cheap, which is why we’ve created a 5 star guarantee to back up what we promise and deliver the best customer experience for you.
Rapid response
If you contact us, you’re guaranteed a response by the end of the next working day.
We’ll fix it
In the very unlikely event you miss a deadline because of us, we’ll pay the penalty for you.
Expert software
We’ll provide you with free Xero Starter Software and subsidise your upgrades, plus give you the initial training and support needed to get it working.
No surprises
See how much to pay yourself every month and keep an eye on upcoming tax bills, via your 3 Year Tax Plan.
Peace of mind
Our job is to make sure you’re confident about your finances, we’ll spend the time it takes to help you understand things.
If you’re not 100% satisfied we’ve lived up to our guarantee, we’ll rectify any issues and give you 25% off next month’s bill.
